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What are the Benefits of Working with a Tier 1 ISP?

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    Hierarchical structures show up in numerous areas of business, technology and society at large. The various internet service providers (ISPs) of enterprise-scale dedicated internet access (DIA) are ranked using such a framework, divided into Tier 1, Tier 2 and Tier 3 – in descending order of scope and raw connective power. Only an organization with the scale, infrastructure and resources to earn classification as a Tier 1 ISP is capable of offering truly globe-spanning DIA. That’s the basic gist of it, at least. But there’s considerably more you will need to know if seeking to establish a relationship with a telecommunications vendor that can set you up with Tier 1 connectivity and all the advantages it offers.

    What are the Benefits of Working with a Tier 1 ISP?

    For our inaugural “Techtorial,” we present you with a deep dive into the ins and outs of DIA across the three tiers to argue for the unmatched value of Tier 1 networking and help you make the most informed decisions regarding your organization’s telecom needs.

    What is a Tier 1 IP Network?

    If you envision the internet as a massive building, it logically follows that Tier 1 networks (and all their related infrastructure) represent the foundation. The internet couldn’t exist as a global presence without networks of this scope that can connect to any other network (or other online destination) in the world.

    Tier 1 networks include some organizations that are household names to consumers worldwide and others that are best known in B2B circles at the enterprise scale: AT&T, CenturyLink, Telia, Tata Communications, Verizon, Orange and GTT, to name just a few. Altogether, fewer than 20 Tier 1 ISPs exist worldwide, and together – functioning as an effective oligopoly – they form the basis for the vast majority of internet activity on Earth.

    While these organizations certainly compete with one another in many ways, they cooperate to share web traffic on a massive scale via contracts known as peering agreements. Based on mutual need, which often stems from covering the same geographical area(s), facilitating the same volume
    of traffic and other similarities, various Tier 1 providers agree to help one another connect themselves and their clients to the internet. Companies at the Tier 1 level often do this for each other at little or no cost, which is why the process is sometimes called settlement-free peering. As we will explore in greater detail shortly, ISPs from Tiers 2 and 3 cannot share peering in this manner.

    A business seeking DIA services that meet its traffic requirements and facilitate reliable connectivity is by no means obligated to choose a Tier 1 organization as its ISP. Companies the world over solicit Tier 2 and 3 providers for this purpose and do absolutely fine with such networks. However, any organization operating at even the lower end of the enterprise scale will typically be best served by Tier 1 providers due to the sheer scope of the IP: It allows such organizations to handle traffic at high volumes, with a stable performance level, whether their communications are flying back and forth between two states or two continents.

    What is the difference between a Tier 1 and Tier 2 ISP?

    As alluded to above, the first major difference between Tier 1 and Tier 2 networks (and their respective providers) is scale. With some exceptions, even the largest Tier 2 networks are considerably smaller than their Tier 1 counterparts in terms of geographical reach and capacity. Most Tier 2 networks operate in single countries or regions.

    That fact brings us to the second major contrast between Tiers 1 and 2 – the latter must pay for the privilege in terms of peering and IP transit, usually by negotiating deals with one or two providers that belong to the former category. (As the various issues between Cogent and more than a few of its partners prove, this process can sometimes lead to contentiousness and even enmity, but it is not the norm; it typically is only a matter of settling on pricing and breadth of services.)

    Tier 2 providers are thus the primary downstream IP clients for Tier 1s – and in turn, they typically serve as the main source of IP transit for Tier 3 ISPs. That said, Tier 3 companies can (and sometimes do) go directly to Tier 1 ISPs for their transit.

    The organizations that are designated as Tier 3 often solely serve as “last-mile providers,” offering local internet access mostly to residential and small commercial customers. Additionally, the Tier 2 and Tier 3 designations are sometimes considered interchangeable – and given how limited their resources are by comparison to organizations at Tier 1, they effectively are.

    Why purchase IP transit from a Tier 1 provider?

    Tier 1 ISPs’ initial value proposition is that they offer a broader global reach than Tier 2 or 3 ISPs, because of their settlement-free peering agreements with other businesses on their level. Any multinational or international enterprise-level business will most likely need the room to breathe that Tier 1s provide based on their scope, and these large ISPs can offer this exact kind of raw networking power – at much more competitive prices than their lower-tiered counterparts.

    Also, when managing traffic on a global or near-global scale, enterprises’ network administrators need as much control as they possibly can get. By taking advantage of DIA at the Tier 1 level, the number (and diversity) of routes available to them means that admins can exert that high level of control. This results in a more reliable experience for the end user – and a better one overall for organizations.

    Furthermore, for any company that aims to implement a cutting-edge networking solution such as software-defined wide area networking (SD-WAN) and use it to its fullest potential, Tier 1 DIA is all but mandatory to put as much power as possible behind it. (For companies sticking to MPLS, or placing an SD-WAN overlay atop that infrastructure, Tier 1 also helps make the most of things.)

    Customers of Tier 1 ISPs only need to deal with one provider – at least for DIA – if they so choose. By contrast, Tier 2 and 3 enterprise users must deal with a host of different vendors and endure all the red tape and confusion that results. Tier 1 DIA providers pool bandwidth across clients sites so it can be aggregated across offices and facilities more easily, unlike the scattershot performance that results from a using coterie of Tier-2s and Tier-3s for the same purpose.

    What GTT can offer you for Tier 1 (and more)

    Tier 1 is without a doubt the best DIA option for any enterprise-scale business looking to oversee its network traffic across large swaths of the globe, without sacrificing performance and at a reasonable bottom-line cost.

    GTT Communications has the points of presence and infrastructure to provide customers with Tier 1 DIA across more than 140 countries – as well as a great deal of other telecom services, including SD-WAN, MPLS, public, private and hybrid cloud services, equipment configuration and more. Contact us today to learn more about our Tier 1 DIA and other offerings.

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      FAQs ABOUT SD-WAN

      Unable to find the answers you’re seeking?
      Contact our customer support team for assistance.

      Below are some common mistakes organisations make when deciding whether SD-WAN is for them and when choosing a provider:

       

      Overestimating cost savings
      It is common to compare SD-WAN to what they perceive to be alternative options, particularly MPLS, and look at this from a purecost perspective. While there are potential cost savings that can result from SD-WAN deployment, the main benefit is that it improves the performance of networks. There is of course an advantage to using MPLS as an underlay for SD-WAN, as this gives both the performance advantages of SD-WAN and the isolation from Internet-based threats offered by MPLS. 

       

      Forgetting about security
      SD-WAN may result in data being carried across the public internet, meaning security is imperative. While there are data security features included, such as strong encryption, it is important that SD-WAN is deployed in tandem with a robust security solution to meet your business needs and mitigate potential threats.

       

      Not giving enough thought to the integration of SD-WAN with legacy systems
      SD-WAN needs to be able to work with your existing network and systems. It is important that your implementation strategy takes into consideration any difficulties that may be caused by legacy systems to avoid a integration challenges.

       

      Choosing between DIY options and managed service providers
      It can be tempting for organisations to opt for the cost savings that come with a DIY service. While this might work for some, particularly large enterprises with an experienced and highly skilled IT team, this may not be the right choice for the majority. A managed service provider will be able to help develop an SD-WAN strategy and deploy the solution to meet your requirements. There are also options that fall between DIY and fully managed solutions where certain aspects of management may be opened up to you.

       

      Choosing between the range of choices
      Many new SD-WAN providers have come into the market in recent years. It is therefore important to consider exactly what your requirements are before you start engaging with providers.

      With an SD-WAN solution, data can travel across a range of network connections, some of which will be more secure than others. As this will include the use of public internet connections, organisations naturally have questions about the security implications.

       

      With SD-WAN there is a perceived security concern compared to legacy private networks due to the introduction of Internet as transport. In reality this risk is neither more nor less with SD-WAN, and as has always been the case the assessed risk to data in transit should be determined by the underlying access type used. SD-WAN offers a level of built-in security, including strong encryption, but it is important that an SD-WAN solution is complemented by a robust security solution.

       

      For those with security concerns, a managed service provider, with a security product portfolio, might be the best option. These providers can assist in designing a full solution that incorporates SD-WAN and security.

       

      Examples of security products that may be used in conjunction with SD-WAN are:

      –  Next Generation Firewall (NGFW)
      –  Advanced Detection and Response (ADR)
      –  Managed Detection and Response (MDR)
      –  Security Information and Event Management (SIEM)
      –  Cyber Security Risk Assessment (SRA)
      –  SOC Services
      –  Web Application Firewall (WAF)
      –  Endpoint Protection
      –  Proxy Servers

      The primary goal of an SD-WAN deployment shouldn’t be to save money, but to provide an enhanced user experience across your network. Whether costs are (or should be) reduced depends on a wide range of factors.

       

      SD-WAN does not replace wide area networks, meaning budget is still required for MPLS, for example. However, there are potential cost savings, as well as productivity improvements, that can be achieved with an SD-WAN deployment. These include the following examples:

       

      Network costs
      While SD-WAN won’t replace MPLS, it can result in less reliance on it, therefore reducing outlay

       

      Network management
      As SD-WAN uses software to make intelligent decisions on traffic routing, it can lead to savings on the physical time it takes to manage networks

       

      Faster network speeds
      Via fuller use of what were previously backup connections – leading to increased employee productivity

       

      Downtime avoidance
      SD-WAN can optimise networks to reduce downtime, again increasing employee productivity

      Latency reduction
      With SD-WAN making decisions on the best way of routing data, it can lead to data travelling an alternative route to reduce latency where possible

       

      Flexibility
      The flexibility on offer means updates can be made quicker

      There are various steps that should be taken when deploying your SD-WAN solution. Obviously if you’re planning to go down the ‘Managed Service Provider’ route, you should opt for a provider with multiple technology options and they will help you to navigate their different offerings to determine the most appropriate technology. The below is an example of a deployment process:

       

      Planning
      –  Think about integration with legacy systems
      –  Assess your current setup and your expectations of the improvements SD-WAN will provide
      –  Put together a clear statement of your requirements before you start talking to providers

       

      Initial search for providers
      –  Consider at least three providers based on your requirements
      –  With each provider discuss the problems you are looking to solve and the enhancements you expect to achieve. This will provide them with an opportunity to explain how they can help you meet these objectives
      –  Ensure you choose a provider with access to multiple technology vendors who can talk you through the different options and help you to choose a vendor solution that is right for your specific needs

       

      Design phase
      –  Once you have decided on a provider, involve them in the design of your SD-WAN solution. They are experts in their field so you can benefit from their experience
      –  Discuss security concerns and required security solutions with your chosen provider
      –  Discuss your plan with internal stakeholders and consider feedback

       

      Deployment
      –  Consider deploying your SD-WAN solution on some parts of your network first so you can test it and become familiar with it before full deployment
      –  Ensure thorough training is provided to anyone who will be hands-on with the SD-WAN solution
      –  Roll out further only once you are ready

      People often ask what the differences are between SD-WAN and MPLS. However, SD-WAN is not an alternative to MPLS, but it may use MPLS, as well as other connections such as the public internet, as a way of delivering traffic over the most efficient route. To a degree, therefore, SD-WAN and MPLS should be seen as complementary technologies.

       

      An SD-WAN solution will make decisions on the most appropriate connection for data transfer in any particular scenario. In some instances, for example for sensitive data, MPLS will be the preferred route, but in other instances a public internet connection will be suitable. As opposed to exclusively routing data across MPLS connections, this can result in less reliance, and therefore lower spend, on MPLS.

      With an increasing number of providers having entered the SD-WAN market in recent years, choosing the right one for you is not an easy task. Things to consider include:

       

      Geographic reach
      For multinational organisations it is important that the solution you choose is able to cope with your international reach, as well as the range of connections (e.g. leased lines, ethernet, broadband/xdsl, 4G/LTE/5G, etc…) you use to carry your data

       

      DIY vs. managed service offerings
      Do you wish to implement and manage your SD-WAN solution in-house or do you need the support of a managed service provider? If the former, you need to be confident you have the required expertise and resources (proactive monitoring, troubleshooting, 24/7 support, etc…) in-house. A managed service will be the preferred choice for many, but it is still important to make sure your provider is able to offer all the support you need

       

      Flexibility
      For some organisations, flexibility is important. For example, you might want the flexibility to re-configure your setup due to changing priorities or changes to your network in future

       

      SLA & performance
      Having a service level agreement in place can provide you with the confidence that you will receive the level of performance you require

       

      Price
      While making a choice simply based on cost is rarely the best strategy, it is important that you are getting good value for money. You need to get the right balance between a solution that meets all your business requirements, while avoiding paying for things you don’t need

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      related products

      SD-WAN

      Transform your WAN with dynamic network traffic management.

      Firewall as a Service (FWaaS)

      Leverage anti-virus, firewall and anti-malware services all in one scalable solution.

      Secure Web Gateway (SWG)

      Defend against cyberthreats and block access to malicious sites.

      Cloud Access Security Broker (CASB)

      Monitor your cloud environment, enforce policies and mitigate shadow IT.

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